Request Payment data export from StripeCopied!

In order to migrate your customer payment information over to OpenPay, we'll need you to reach out to Stripe and request a payment data export for OpenPay.

You'll want to provide Stripe's team with:

• OpenPay's PGP Key

• OpenPay's proof of PCI compliance

Stripe will prepare an encrypted JSON export file containing your data, including the card details of your customers, email addresses, and any attached metadata. They will then arrange a secure transfer with OpenPay, and we will use this file to import the data into our system.

Complete transition to OpenPayCopied!

• Once we receive everything above from you, we will migrate all of your customers/subscriptions/products/prices over to OpenPay

• We will then mark everyone as manual collection in OpenPay (so no one will automatically start being billed yet)

• Once we’ve verified all information has been successfully migrated over, we will have you cancel all of your subscriptions in Stripe

• Finally, we will mark everyone as auto collection in OpenPay - billing will resume uninterrupted