Managing a diverse range of products or services, each with its own pricing structure and add-ons, can be challenging as your catalog grows. To streamline this process, OpenPay allows you to create product families, which help you group and organize prices and add-ons by specific product or service offerings.

For example, you could have a Tree product family that contains different product tiers like Seed and Sapling. Each product has different prices to choose from - a monthly and a yearly tier:

You can present your prices and add-ons to customers based on the specific product family they belong to. Customers can only upgrade or downgrade within the same family, ensuring they remain within a consistent set of offerings.

Key featuresCopied!

• Customers will only be able to transition between products within the same family

• You can set coupons that apply to an entire product family

• You can create add-ons that are associated with prices within the product family

• Product families have a notion of hierarchy - an inherent ranking of products within the family.

  • By default, transitions in products that are going down in hierarchy are blocked. Transitions in products that are going up in hierarchy are allowed.

To create a product family using the API, follow this guide here.